Privacy Policy

1. Introduction

Grotek, Inc. (“Diada,” “we,” “us,” or “our”) operates the Diada mobile application and website (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: name, email address, and password when you create an account.
• Voice Samples: short audio recordings (approx. 30 seconds) voluntarily provided by you or your connections to create AI voice clones.
• Conversation Data: text and voice interactions with AI voice clones and the Atlas AI coach.
• Payment Information: processed securely through third-party payment providers (Apple App Store, Google Play Store). We do not store your payment card details.

2.2 Information Collected Automatically

• Device type, operating system, and version.
• App usage analytics (screens viewed, features used).
• Crash reports and performance data.
• IP address (anonymized for analytics).

3. Voice Data & Consent

Voice data is at the core of Diada. We take it very seriously:

• Explicit consent is required from every person whose voice is cloned. No voice clone can be created without the explicit, informed consent of the voice owner.
• Processing only: voice samples are processed to generate AI voice models and are then deleted from our servers. Raw audio files are not permanently stored.
• Deletion: voice owners can request deletion of their voice clone at any time. Upon deletion, all associated voice model data is permanently removed.
• No sale of voice data: we never sell, license, or share voice data with third parties for their own purposes.

4. How We Use Your Information

• To provide and maintain the Service.
• To create and operate AI voice clones based on consented voice samples.
• To deliver AI coaching through Atlas.
• To generate Daily Questions and relationship insights.
• To process the Constructive Bridge feature (transforming messages).
• To improve and personalize your experience.
• To communicate with you about your account or the Service.
• To comply with legal obligations.

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service Providers: cloud hosting, analytics, and AI processing partners who operate under strict data processing agreements.
• Legal Requirements: when required by law, court order, or governmental authority.
• Business Transfers: in connection with a merger, acquisition, or sale of assets (you will be notified).

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

• Voice samples: processed and deleted. Not stored permanently.
• AI voice models: retained while the voice clone is active. Permanently deleted upon request.
• Conversation data: retained to improve AI coaching. You can request deletion at any time.
• Account data: retained while your account is active. Deleted within 30 days of account closure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Delete your data (“right to be forgotten”).
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

To exercise any of these rights, contact us at privacy@diada.app.

9. Children's Privacy

Diada is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via in-app notification or email. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

Grotek, Inc.
New York, NY, USA
Email: privacy@diada.app